Sr Mgr, Global Workplace Solutions-APAC
ID 2013-1967 Job Location CN-11-Beijing
Category Administrative/Clerical
More information about this job:
Overview:
For more than 40 years, Dolby has led the way in developing innovative entertainment products and technologies used by consumers and professionals worldwide. Innovations from Dolby can be heard in consumer audio and video products, entertainment software, and professional sound applications, including music recording, broadcasting, and sound for motion pictures.
Now Dolby is defining high-definition audio and systems for delivering breathtaking digital cinema. Our long-standing commitment to research and development enables our focus to remain on solutions that work today and are prepared for the future. That’s what keeps us on the leading edge of the industry.
Our company philosophy encourages creativity, collaboration, and the desire to perceive things differently. We have been recognized as one of the top 100 best places to work in the Bay Area. We offer a unique and rich array of benefits, including a flexible work schedule and an assortment of health coverage options. We’re always looking for talented individuals to join our team.
Responsible for the optimum operations of portfolio of leased and owned properties. This position provides leadership, management, and support to a team of facilities operations staff, hired contractors and service providers to ensure world-class delivery of customer service and facility conditions in the APAC region.
Oversees building systems, engineering & operations, repairs and maintenance, and customer satisfaction. Ensures the completion of maintenance work in accordance with established standards and in compliance with building codes and safety regulations; files reports and conducts inspections; collaborates with internal service providers (i.e., IT and Internal Communications Teams) and external service providers (i.e., property management staff, janitorial vendors, engineering vendors, and others); implements a standardized maintenance program; ensures that services delivered by landlord are in line with lease agreement including sublet properties if assigned. Provides timely support of current space requirements while planning for future space and leasehold improvement needs. Participates in accounting reports and financial analysis, as required. Prepares quotes, budgets, cost/benefit analyses, and correspondence.
Responsibilities:
- Manages, provides work directions and supervises the performance results of all facilities-related work, including preventative maintenance programs and tasks performed by in-house staff and contracted technical services such as; electrical, HVAC, plumbing, voice and data cabling installation projects, painting/flooring and civil-related work on new installations and preventative maintenance of existing systems. Ensures adherence to contract specifications, industry and regulatory standards.
- Provides site-specific space planning, following corporate design standards. Includes monitoring headcount projections for sites, meeting with HR and departmental managers to determine space requirements, planning and executing reconfigurations and moves as needed. Also partners with Corporate Real Estate Manager and Corporate Space Planner in strategic planning to ensure space availability meets overall headcount projections for the portfolio.
- Works with other Global Workplace Solutions staff to coordinate cross-functional activities such as large scale projects, special events, and other activities.
- Develops and implements policies and procedures consistent with those of the organization to ensure efficient and safe operation of the facilities.
- Partners with Security Manager and Risk Manager in the development and implementation of physical security, safety, emergency preparedness and response, disaster recovery and resumption programs, procedures, and operations for the facilities.
- Conducts periodic premises "inspection" tours and maintain related "punch-list items" reports to keep the premises in good functional, safe and attractive condition. Assigns "punch-list items" to maintenance staff and/or contractors as needed for quick resolution.
- Establishes and maintains appropriate customer service procedures and standards.
- Remains available on a 24-hour, 7-day on-call basis as principal respondent to physical plant emergencies and off-standard situations.
- Provides design and project plan implementation and general oversight of company’s Facilities Management software.
- Monitors contracts for compliance and controls costs; monitors general expenditures of unit; performs quality control inspections to ensure adherence to contract specifications and industry standards.
- Solicits bids for maintenance contractors and construction projects, and participates in the selection of contractors.
- Manages vendor relationships to ensure service levels are maintained and costs are in accordance with the terms of the agreement.
- Responsible for the APAC regional budget, preparation of forecasting and control of costs, to include, but not limited to, labor, R&M, CapEx and equipment purchasing expenses, etc., in coordination with VP of GWS, FP&A and functional leads in the region
- In partnership with Risk Manager, ensures that Dolby facilities are compliant with applicable safety standards and that such requirements are incorporated into the design of leasehold improvement and space planning projects. Actively monitors and implements required EH&S policies and procedures as may be required by local authorities and Dolby guidelines. Coordinate all EH&S activities with Human Resources, Risk Management and Legal Departments.
Qualifications:
- Bachelor’s degree in Architecture, Facilities Management, Business Administration or related field from an accredited college. Graduate Degree is desirable
- Requires minimum of 15 years of progressive advancement in facilities management and construction
- General understanding of APAC facilities codes and regulations and experience with APAC government process to ensure compliance.
- Understanding of major trade skills and the ability to read and interpret their application on facility design and contract documents.
- Experience with designing, implementing, and maintaining work order management system
- CAFM and AutoCAD experience are desired
- Superior customer service/relationship management skills
- Excellent collaboration and interpersonal skills with ability to develop and maintain effective working relationships at all levels within the organization
- Must be a team player with a “can do” attitude and adhere to departmental core values and consistently demonstrates professional behavior
- Excellent presentation, verbal, and written communication skills
- Excellent business analytical and financial management skills, with the ability to see implications and provide consultative solutions and recommendations
- Organized and detailed with strong scheduling, prioritizing, and multi-tasking skills
- Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities
- Ability to quickly identify the information needed to evaluate new business situations and to collect and organize appropriate quantitative and qualitative information
- Knowledge of facilities processes, performance metrics, and cost reduction opportunities
- Self-motivated, flexible, able to handle conflicting and changing information in a fast-paced collaborative team environment
- Ability to think strategically and execute
- Excellent problem solver with ability to work with tight deadlines and ambiguity
- Familiar with various furniture systems and building codes
- Intermediate experience with MS Excel, Project, PowerPoint, and Word
- Knowledge and experience in workplace sustainability programs, LEED-AP or other
- 50-60% travel to APAC Regional offices required / 20% International travel to US HQ required
ID 2013-1967 Job Location CN-11-Beijing
Category Administrative/Clerical
More information about this job:
Overview:
For more than 40 years, Dolby has led the way in developing innovative entertainment products and technologies used by consumers and professionals worldwide. Innovations from Dolby can be heard in consumer audio and video products, entertainment software, and professional sound applications, including music recording, broadcasting, and sound for motion pictures.
Now Dolby is defining high-definition audio and systems for delivering breathtaking digital cinema. Our long-standing commitment to research and development enables our focus to remain on solutions that work today and are prepared for the future. That’s what keeps us on the leading edge of the industry.
Our company philosophy encourages creativity, collaboration, and the desire to perceive things differently. We have been recognized as one of the top 100 best places to work in the Bay Area. We offer a unique and rich array of benefits, including a flexible work schedule and an assortment of health coverage options. We’re always looking for talented individuals to join our team.
Responsible for the optimum operations of portfolio of leased and owned properties. This position provides leadership, management, and support to a team of facilities operations staff, hired contractors and service providers to ensure world-class delivery of customer service and facility conditions in the APAC region.
Oversees building systems, engineering & operations, repairs and maintenance, and customer satisfaction. Ensures the completion of maintenance work in accordance with established standards and in compliance with building codes and safety regulations; files reports and conducts inspections; collaborates with internal service providers (i.e., IT and Internal Communications Teams) and external service providers (i.e., property management staff, janitorial vendors, engineering vendors, and others); implements a standardized maintenance program; ensures that services delivered by landlord are in line with lease agreement including sublet properties if assigned. Provides timely support of current space requirements while planning for future space and leasehold improvement needs. Participates in accounting reports and financial analysis, as required. Prepares quotes, budgets, cost/benefit analyses, and correspondence.
Responsibilities:
- Manages, provides work directions and supervises the performance results of all facilities-related work, including preventative maintenance programs and tasks performed by in-house staff and contracted technical services such as; electrical, HVAC, plumbing, voice and data cabling installation projects, painting/flooring and civil-related work on new installations and preventative maintenance of existing systems. Ensures adherence to contract specifications, industry and regulatory standards.
- Provides site-specific space planning, following corporate design standards. Includes monitoring headcount projections for sites, meeting with HR and departmental managers to determine space requirements, planning and executing reconfigurations and moves as needed. Also partners with Corporate Real Estate Manager and Corporate Space Planner in strategic planning to ensure space availability meets overall headcount projections for the portfolio.
- Works with other Global Workplace Solutions staff to coordinate cross-functional activities such as large scale projects, special events, and other activities.
- Develops and implements policies and procedures consistent with those of the organization to ensure efficient and safe operation of the facilities.
- Partners with Security Manager and Risk Manager in the development and implementation of physical security, safety, emergency preparedness and response, disaster recovery and resumption programs, procedures, and operations for the facilities.
- Conducts periodic premises "inspection" tours and maintain related "punch-list items" reports to keep the premises in good functional, safe and attractive condition. Assigns "punch-list items" to maintenance staff and/or contractors as needed for quick resolution.
- Establishes and maintains appropriate customer service procedures and standards.
- Remains available on a 24-hour, 7-day on-call basis as principal respondent to physical plant emergencies and off-standard situations.
- Provides design and project plan implementation and general oversight of company’s Facilities Management software.
- Monitors contracts for compliance and controls costs; monitors general expenditures of unit; performs quality control inspections to ensure adherence to contract specifications and industry standards.
- Solicits bids for maintenance contractors and construction projects, and participates in the selection of contractors.
- Manages vendor relationships to ensure service levels are maintained and costs are in accordance with the terms of the agreement.
- Responsible for the APAC regional budget, preparation of forecasting and control of costs, to include, but not limited to, labor, R&M, CapEx and equipment purchasing expenses, etc., in coordination with VP of GWS, FP&A and functional leads in the region
- In partnership with Risk Manager, ensures that Dolby facilities are compliant with applicable safety standards and that such requirements are incorporated into the design of leasehold improvement and space planning projects. Actively monitors and implements required EH&S policies and procedures as may be required by local authorities and Dolby guidelines. Coordinate all EH&S activities with Human Resources, Risk Management and Legal Departments.
Qualifications:
- Bachelor’s degree in Architecture, Facilities Management, Business Administration or related field from an accredited college. Graduate Degree is desirable
- Requires minimum of 15 years of progressive advancement in facilities management and construction
- General understanding of APAC facilities codes and regulations and experience with APAC government process to ensure compliance.
- Understanding of major trade skills and the ability to read and interpret their application on facility design and contract documents.
- Experience with designing, implementing, and maintaining work order management system
- CAFM and AutoCAD experience are desired
- Superior customer service/relationship management skills
- Excellent collaboration and interpersonal skills with ability to develop and maintain effective working relationships at all levels within the organization
- Must be a team player with a “can do” attitude and adhere to departmental core values and consistently demonstrates professional behavior
- Excellent presentation, verbal, and written communication skills
- Excellent business analytical and financial management skills, with the ability to see implications and provide consultative solutions and recommendations
- Organized and detailed with strong scheduling, prioritizing, and multi-tasking skills
- Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities
- Ability to quickly identify the information needed to evaluate new business situations and to collect and organize appropriate quantitative and qualitative information
- Knowledge of facilities processes, performance metrics, and cost reduction opportunities
- Self-motivated, flexible, able to handle conflicting and changing information in a fast-paced collaborative team environment
- Ability to think strategically and execute
- Excellent problem solver with ability to work with tight deadlines and ambiguity
- Familiar with various furniture systems and building codes
- Intermediate experience with MS Excel, Project, PowerPoint, and Word
- Knowledge and experience in workplace sustainability programs, LEED-AP or other
- 50-60% travel to APAC Regional offices required / 20% International travel to US HQ required